Game Service Terms of Use

Article 1 (Purpose)

1. These Terms govern the rights and obligations between SpineFairy (the “Company”) and users in connection with the use of the game services provided by the Company (the “Service”).

2. These Terms apply to the game services currently provided by the Company and any game services that may be developed and provided in the future.

3. Matters not specified herein are governed by applicable laws and any service-specific terms, operation policies, and rules established by the Company (collectively, the “Operation Policies”). If these Terms conflict with any service-specific terms or Operation Policies, the following order of precedence shall apply: service-specific terms, Operation Policies, then these Terms.

Article 2 (Definitions)

1. Definitions of terms used in these Terms are as follows:

    - “Service” means the games and related services provided by the Company.

    - “User” means any person who uses the Service.

    - “Account” means a login method created using the user’s email address to use the Service.

    - “In-game Currency” means virtual currency or goods that can be purchased or obtained and used within the Service.

    - “Game Content” means in-game currency, items, features, and digital content available in the Service.

    - “Platform Operator” means a third-party platform operator used by the Company to provide the Service, such as the Apple App Store and Google Play Store.

2. Except as defined above, terms used herein follow applicable laws and each service’s Operation Policies, or otherwise common practice.

Article 3 (Scope of Application)

1. These Terms apply to all Services provided by the Company, and any service-specific matters for each game may be stipulated in separate additional terms.

2. If additional terms conflict with these Terms, the additional terms shall prevail.

Article 4 (Effectiveness and Amendment)

1. The Company posts these Terms within the game service or on the Company website so that users can review them. These Terms become effective when posted by the Company.

2. The Company may amend these Terms within the scope permitted by applicable laws, including (without limitation) the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Consumer Protection in Electronic Commerce, etc., the Electronic Financial Transactions Act, and the Personal Information Protection Act.

3. When amending these Terms, the Company will announce the effective date and reason for the change together with the current Terms from 7 days before the effective date until the day before the effective date. If the change is unfavorable to users, the Company will announce it at least 30 days in advance and individually notify users by email or in-service notifications. If individual notice is difficult due to missing/changed contact information, such public notice shall be deemed individual notice.

4. If the Company announces or notifies the amended Terms and states that a user will be deemed to have agreed unless they express refusal by the effective date, and the user does not expressly refuse, the user will be deemed to have agreed.

5. Users may terminate the use agreement and stop using the Service if they do not agree to the amended Terms. If a user continues to use the Service after the effective date, the user will be deemed to have agreed to the amended Terms.

Article 5 (Company Information)

1. The Company posts the following information in an easily accessible manner within the game service or on the Company website:

    - Company name: SpineFairy

    - Representative: Jae-hyeok Jang

    - Business address: 6F, 12, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea

    - Email: support@spinefairy.com

Article 6 (Content and Scope of Service)

1. The Company may divide the Service into ranges and apply different available hours and scopes for each range.

2. All game services are operated on a server basis, and users’ game data is stored and managed on the Company’s servers. The Company provides applications through the systems of Platform Operators. Users may download and install the application on devices such as smartphones or tablets. The Service delivery method may change due to platform policy changes or other circumstances.

3. The Service is generally provided free of charge; however, fees may be charged for certain in-game content use and item purchases, and users must pay such fees to use those features.

4. The Company may change the content, operation method, and availability hours of the Service to improve and advance the Service.

Article 7 (Formation of Service Use Agreement)

1. The service use agreement is formed when the user agrees to these Terms, applies to use the Service, and the Company accepts the application.

2. An account for using the Service is created using the user’s email address, and details regarding account creation follow the additional terms for each game.

3. The Company shall, in principle, accept the user’s application, and notice of acceptance may be provided through on-screen display in the game service, email, or in-service notifications.

4. The Company may refuse acceptance or terminate the agreement later if:

    - The applicant has previously lost user eligibility under these Terms

    - The applicant used another person’s name or personal information

    - The applicant provided false information or failed to provide required information

    - Acceptance is impossible due to the applicant’s fault, or the applicant applied in violation of these Terms or laws

    - A minor applied without consent of a legal representative

    - Other similar reasons making acceptance inappropriate

5. The Company may defer acceptance if there is insufficient capacity in service facilities or if there are technical or operational issues.

6. If acceptance is refused or deferred, the Company will, in principle, inform the applicant; however, this may not apply where notice is impossible without the Company’s fault.

Article 8 (User Obligations)

1. Users must comply with these Terms and notices from the Company and must not engage in acts that interfere with the Company’s business.

2. Users must not engage in any of the following acts. If they do, the Company may restrict use, terminate the agreement, or take other necessary measures:

    - Registering false information upon application or change

    - Stealing others’ information or interfering with service use

    - Exploiting or spreading service bugs/errors (“abuse”)

    - Infringing the intellectual property rights of the Company or third parties

    - Damaging reputations or interfering with the business of the Company or third parties

    - Posting or disclosing obscene or violent words, images, or videos

    - Modifying or hacking the game client or accessing game servers (“client unpacking”)

    - Manipulating game data or using illegal programs (“data manipulation”)

    - Harassing or threatening other users or causing sustained discomfort (“creating discomfort”)

    - Posting content related to crimes or acts deemed connected to crimes

    - Posting the Service on other services or sites without approval

    - Any other acts prohibited by applicable laws

3. Users must comply with applicable laws, these Terms, usage instructions, cautions announced in connection with the Service, and matters notified by the Company, and must not interfere with the Company’s business.

4. Users may not engage in business activities using the Service without the Company’s prior written consent. The Company is not responsible for results arising from such business activities, and users may not claim damages against the Company on that basis.

5. If a user violates these Terms and causes damages to the Company, the user shall compensate the Company for all such damages.

Article 9 (Company Obligations)

1. The Company will not engage in any acts prohibited by applicable laws or these Terms, and will make best efforts to provide the Service continuously and stably.

2. The Company will establish security systems to protect users’ personal information, disclose its privacy policy, and comply with it.

3. If the Company determines that a user’s opinions or complaints regarding service use are justified, the Company will handle them and provide the process and results via bulletin boards, email, etc.

4. The Company may take various technical measures to protect the user experience, including game operations, environment improvements, and server stabilization.

Article 10 (Service Platforms and Age Rating)

1. The Company provides game services through platforms such as the Apple App Store, Google Play Store, and Steam and complies with each platform’s policies.

2. The Company provides services globally and complies with the laws and regulations of the countries where services are provided.

3. The Service is available without age restrictions in principle. However, if the game’s age rating is changed by the Game Rating and Administration Committee (or an equivalent authority), the Service will be provided in accordance with the changed rating.

4. For users under the age of 14, consent from a legal representative may be required, and the Company has procedures in place to verify such consent in accordance with applicable laws.

Article 11 (Provision, Change, and Suspension of Service)

1. The Company will make best efforts to provide the Service continuously and stably.

2. The Service is provided 24 hours a day, 365 days a year in principle. However, the Company may limit or suspend all or part of the Service in any of the following cases:

    - Unavoidable circumstances due to maintenance or construction of service facilities

    - Power outages, facility failures, or traffic surges that impede normal use

    - Inability to maintain the Service due to termination of contracts with providers, business transfers, etc.

    - Force majeure such as natural disasters or national emergencies

3. In the event of suspension under the preceding paragraph, the Company will notify users as set forth in Article 13. However, this does not apply where prior notice is impossible due to reasons beyond the Company’s control (e.g., natural disasters, power outages, telecommunications/IDC failures, external attacks, etc.).

4. The Company may change the content, operation method, or hours of the Service to provide better service. If such changes materially affect users, the Company will announce them in advance in an appropriate manner (e.g., on the initial screen), and the changed Service will be governed by these Terms as agreed by users.

5. The Company must provide the Service continuously and stably as set forth herein; however, the Company may restrict or suspend features or the Service in whole or in part if technical or legal issues, significant degradation of service quality, or security risks arise.

6. The Company may limit service hours if it has decided to provide the Service only for certain times, or limit the 대상 if it has decided to provide the Service for certain user groups.

7. If legal disputes arise due to privacy infringement or defamation caused by conversations or user posts within the Service, the Company may take measures such as temporary blocking or deletion in accordance with applicable laws.

Article 12 (Paid Services and Payment)

1. The Company may provide all or part of the Service for a fee, and users must pay usage fees through the payment methods provided by Platform Operators.

2. Purchase and use conditions for paid content such as in-game currency and items are disclosed within each service, and users must review such conditions.

3. The Company may limit purchase, duration, or number of uses for paid content, and users may use such content only within such limits.

4. For paid content, rules on withdrawal and refunds follow the policies of each Platform Operator. Refunds are processed only through the store where the purchase was made (Apple App Store, Google Play Store, Steam), and the store’s refund policies apply.

5. Minors must obtain consent from a legal representative to enter into paid content contracts. For minors under 14, the Company may verify such consent through age verification procedures provided by Platform Operators. If a minor uses paid content without consent, the minor or the legal representative may cancel the transaction.

6. If paid content is changed, extinguished, or deleted in whole or part, the Company will notify users at least 30 days in advance in the manner set forth in Article 13. However, if paid content expires due to termination of the Service, Article 15 applies.

Article 13 (Notices to Users)

1. Notices from the Company to users may be made in principle via in-service bulletin boards, email, or in-service notifications.

2. Notices to all users may be substituted by posting on the Company website or in-service bulletin boards for at least 7 days. However, matters that materially affect service use will be notified in the manner in Paragraph 1.

3. If individual notice is difficult due to missing/changed contact information, the Company may substitute notice by public announcement under this Article.

Article 14 (Restrictions on Service Use)

1. The Company may restrict service use if a user violates obligations under these Terms or interferes with normal operation of the Service.

2. If a user commits violations under Article 8(2), the Company may immediately impose restrictions without prior notice and will notify the user afterward of the reason, type, and period.

3. The Company may take the following restriction measures:

    - Warning and caution

    - Suspension for a certain period

    - Permanent suspension

    - Account deletion

    - Other restriction measures deemed necessary by the Company

4. Users may file an objection with supporting materials within 15 days of learning of the restriction.

5. The Company may temporarily defer the restriction until the objection outcome is determined, and may lift the restriction if the objection is deemed reasonable.

Article 15 (Termination of Service)

1. The Company may terminate all or part of the Service if it becomes difficult to continue due to significant business reasons such as poor performance, significant decline in profitability, or the need for upgrades due to technological advancement.

2. If the Service is terminated, the Company will notify users at least 30 days in advance in the manner set forth in Article 13 and will announce it on the initial screen and the Company website.

3. The Company does not provide separate compensation for termination of free services. For paid content such as in-game currency and items purchased for a fee, the Company will provide fair compensation considering the state of service provision, the inevitability of termination, and availability of alternatives.

4. Notwithstanding Paragraph 3, if the user’s purchased paid content remains unused, the user may receive a refund. Refunds are processed in accordance with Platform Operator policies, and the Company will take necessary measures to facilitate refunds through the Platform Operator.

Article 16 (Personal Information Protection)

1. The Company complies with applicable laws to protect users’ personal information and informs users through its Privacy Policy how personal information is used and what measures are taken.

2. The Company’s Privacy Policy is posted on the Company website or in-service, and users should refer to it for details.

Article 17 (Use of Advertising Identifiers)

1. The Company may use advertising identifiers (IDFA/AAID, etc.) to identify users on mobile devices for advertising-related purposes. Users can restrict or reset advertising identifiers at any time in their device settings.

    - iOS: Settings > Privacy & Security > Tracking > Turn off “Allow Apps to Request to Track”

    - Android: Settings > Google > Ads > Opt out of Ads Personalization

Article 18 (Copyright and Intellectual Property)

1. All copyrights and intellectual property rights in the games, content, software, and other materials provided within the Service belong to the Company or the relevant right holders.

2. Users must not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, or allow third parties to use, any information obtained through the Service that is owned by the Company without the Company’s prior consent.

3. Copyright in user posts, materials, or content created within the Service (collectively, “User Content”) belongs to the user. However, by posting User Content, the user is deemed to have granted the Company a royalty-free right to use such User Content for operating, improving, and promoting the Service.

4. If a user wishes to use another user’s copyrighted work by means such as copying, transmitting, or displaying, the user must obtain prior permission from the rights holder.

5. The Company may delete User Content without prior notice if it determines that the content:

    - Defames other users or third parties or damages their reputations

    - Distributes information, text, or images that violate public order or morals

    - Includes content related to crimes

    - Infringes copyrights or other rights of the Company or third parties

    - Otherwise violates applicable laws

Article 19 (Damages)

1. The Company is liable for damages if damages are caused to a user due to the Company’s intent or gross negligence.

2. If a user violates these Terms or applicable laws and causes damages to the Company, the user is liable to compensate the Company for such damages.

3. The Company is not liable for damages caused by inability to provide the Service due to force majeure such as natural disasters, war, riots, terror, hacking, computer viruses, service interruption, or other unavoidable causes.

4. The Company has no obligation to intervene in disputes between users or between a user and a third party arising in connection with the Service, and is not liable for resulting damages, except where the Company has intent or gross negligence.

5. The Company is not liable for damages related to free services, except where the Company has intent or gross negligence.

Article 20 (Supplementary Rules)

1. The Company may establish separate terms (“Additional Terms”) or Operation Policies for certain services, and matters not specified herein will be governed by such Additional Terms, Operation Policies, the principle of good faith, and applicable laws.

2. The Company may determine Additional Terms or Operation Policies for specific services as needed, and where such contents conflict with these Terms, the Additional Terms or Operation Policies shall prevail.

Article 21 (Governing Law and Jurisdiction)

1. For disputes between the Company and users arising in connection with the use of the Service, the laws of the Republic of Korea apply, and the competent court under the Civil Procedure Act shall have jurisdiction. However, for users outside Korea, the laws and courts of the user’s country may apply.

Addendum

1. Article 1 (Effective Date) These Terms are effective as of March 1, 2026.